TechAura Solutions runs, secures, and modernizes SAP landscapes — Basis administration, BTP engineering, security & GRC, and S/4HANA migrations, backed by AMS support that watches your systems around the clock.
Rather than bolt-on generalist IT support, TechAura organizes around the specific systems work SAP landscapes actually need — from the database layer up to the business processes running on top of it.
Installs, upgrades, kernel & DB patching, transport management, performance tuning, and HA/DR for ECC and S/4HANA systems.
Subaccount & entitlement architecture, Integration Suite flows, CAP/Fiori app builds, and Cloud Connector configuration.
Role design and PFCG builds, segregation-of-duties analysis, GRC Access Control, audit readiness, and user lifecycle management.
Greenfield, brownfield, and selective (bluefield) assessments, data migration, RISE/GROW readiness, cutover planning, and hypercare.
L1–L3 ticket resolution, proactive monitoring, SLA-driven incident management, health checks, and capacity planning.
System landscape documentation, runbooks, change & release management, and knowledge transfer built into every engagement.
Every S/4HANA move follows the same disciplined sequence, whether it's a full re-implementation or a technical conversion.
Landscape audit, custom code and data volume assessment, readiness scoring against RISE/GROW requirements.
Target architecture, Fiori/UX design, integration mapping, and a data cleansing plan before a single record moves.
Iterative mock loads, SIT/UAT cycles, and performance testing against production-scale data volumes.
Rehearsed cutover runbook, freeze windows communicated in advance, and a rollback plan kept ready but rarely used.
Elevated support for the first weeks live, followed by a handover into standard AMS coverage.
Our AMS desk classifies every ticket by business impact, not just technical severity, so the response matches what's actually at stake.
| Severity | Example | Response | Target Resolution |
|---|---|---|---|
| Sev 1 · Critical | Production system down, core process blocked | 15 minutes | 4 hours |
| Sev 2 · High | Major function degraded, workaround exists | 1 hour | 8 business hours |
| Sev 3 · Medium | Localized issue, limited business impact | 4 hours | 2 business days |
| Sev 4 · Request | Service request, minor change, how-to | 1 business day | 5 business days |
Certified Basis, security, and migration consultants engaged from kickoff — not routed through a junior bench first.
Proactive alerting on jobs, interfaces, and performance thresholds, so issues surface before users file them.
Real-time ticket visibility and severity definitions agreed upfront — no black-box status updates.
Repeatable runbooks for cutover, data validation, and hypercare, refined engagement over engagement.
Fixed-scope work with clear milestones — ideal for migrations, upgrades, and BTP builds.
An ongoing retainer for Basis, security, and application support with SLA-backed coverage.
Embed a TechAura specialist directly into your team for as long as the project needs.
Start with a no-obligation SAP Basis & Security health check — we'll benchmark your systems against best practice and hand you a prioritized action list.
Tell us what you're running and where it hurts — Basis, security, a stalled migration, or AMS that isn't keeping up. We'll route it to the right specialist.